Privacy Policy
Last Updated: May 22, 2025
This Privacy Policy describes how Lottomapaustralia ("we," "us," or "our") collects, uses, and discloses your information when you use our website at Lottomapaustralia.com (the "Site") and our services (collectively, the "Services").
1. Information We Collect
1.1 Personal Information
We collect information that you voluntarily provide to us when you register for the Services, express interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us. The personal information we collect may include:
- Name and contact information (email address, postal address, phone number)
- Date of birth (to verify you are 18 years or older)
- Financial information (payment details, bank account information)
- Identity verification information
- Game preferences and play history
- Communications you send to us
1.2 Automatically Collected Information
When you visit, use, or navigate our Site, we may collect certain information automatically, including:
- IP address
- Device and browser information
- Location information
- Usage and activity information
- Cookies and similar technologies
2. How We Use Your Information
We may use your information for the following purposes:
- Provide, operate, and maintain our Services
- Process transactions and send transaction notifications
- Verify your identity and eligibility to use our Services
- Comply with gaming regulatory requirements
- Notify you about winning entries and distribute prizes
- Personalize your experience and deliver content relevant to your interests
- Respond to your comments, questions, and provide customer service
- Send you marketing and promotional communications (with your consent)
- Protect our Services, users, and the public
- Comply with applicable laws and regulations
3. How We Share Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Gaming regulatory authorities as required by law
- Financial institutions processing your payments
- Professional advisors (such as lawyers, bankers, auditors)
- Third parties as required by law or to protect our legal rights
- Business partners with your consent
We will not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the following types of cookies:
- Essential cookies: Necessary for the functioning of our Site
- Functional cookies: Remember choices you make
- Analytics cookies: Help us understand how visitors interact with our Site
- Advertising cookies: Used to deliver relevant advertisements
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Under Australian gaming regulations, we are required to retain certain information for minimum periods, which may extend to 7 years or more.
6. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
9. Third-Party Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.